Download e-book for kindle: Engaged Knowledge Management: Engagement with New Realities by Kevin C. Desouza, Yukika Awazu

By Kevin C. Desouza, Yukika Awazu

The authors contend that present wisdom administration efforts in companies have to be refocused with a view to be higher poised for achievement. subject matters mentioned contain: lacking services of data administration, wisdom administration in strategic alliances, consumer wisdom administration, wisdom markets, and information administration structures, between others.

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Example text

Training and development programs are vital aspects of the destruction capability and, as such, should not be overlooked since they infuse the organization with new knowledge. It is important that an organization use a test of existence to check whether practices are based on knowledge or on myths. Often current practices in organizations are outcomes of myths. A myth is all that survives of knowledge that may have been valuable at one time, but now no longer exists in the organization, though practices based on it may still be prevalent.

To enact this strategy, you will need to make sure that you have the appropriate patents, copyrights, trademarks, and other legal protections. You will also have to make sure that access to such knowledge is limited. Remember, getting a patent or trademark will call for disclosure of the knowledge, so make sure that you understand all the legal ramifications. In some cases, disclosing the knowledge to a patent or copyright office may not be the best alternative. If the knowledge assets reside in the minds of select employees, you must conduct a strategy of duplication.

Certainly, having capabilities is better than not possessing them and yet, in a competitive environment, merely possessing capabilities is not sufficient. Some organizations have mature product development capabilities but poor marketing capabilities; others may face the opposite situation. Maturity in one capability is of limited value, especially if all the other capabilities are poor or weak. For instance, it is of little value to have an excellent marketing capability but poor capabilities in product development, research and development, or customer service.

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