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By Dr Valerie J Sutherland, Dr Peter John Makin, Mr Charles Cox

The problem to enhance security at paintings is still a key crisis of many organisations, as conventional methods to security in corporations haven't had the expected effect of lowering twist of fate charges at paintings. because the authors of this new publication exhibit, the present equipment of trying to improve secure functionality have very restricted efficacy. The administration of security reports the most theories underlying protection administration and their program to constructing secure behaviour, and gives an creation to the recent behaviour-based method of protection administration and caliber development. during the textual content, valuable examples and illustrations are integrated to teach the necessity for this new method. This publication might be

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Extra info for The Management of Safety: The Behavioural Approach to Changing Organizations

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Of the 50 per cent who responded, approximately 90 per cent said they would not. This demonstration of an apparent mismatch between This SAGE ebook is copyright and is supplied by NetLibrary. Unauthorised distribution forbidden. THE MANAGEMENT OF SAFETY 26 attitudes and behaviour has troubled social psychologists ever since. Indeed, it has been repeatedly demonstrated in subsequent studies. A number of explanations have been proposed for this apparent discrepancy; perhaps the most influential one concerns the level of generality of the attitude.

Perhaps the earliest example of a discrepancy between attitudes and the corresponding behaviour was demonstrated by Robert LaPiere in a study done in the 1930s. Over a two-year period LaPiere (1934), together with a young Chinese couple, stayed in 66 hotels and other types of accom­ modation, and ate in 1 84 restaurants in the USA. At that time there was considerable prejudice against Chinese, yet on only one occasion were they refused service. Following his experiences, LaPiere sent a questionnaire to all the places they had visited, asking if they were prepared to serve Chinese.

Yet, humans 'play' chess and computers can 'do' chess. Both manage to do this by making approximations and looking for patterns. In effect, by making a 'best guess' based upon limited information. The systems that produce these guesses are known as heuristics. They are rules, which control how judgements are made and decisions reached. These rules are generally simple but fast, allowing rapid adjustment to changing situations. In general, they serve us well, but their simplicity can be the cause of error under certain circumstances.

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